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Reviewing Invoices for Approval

From the approval queue (In Docs → Pending Approval), click a row. The purchase-invoice detail opens with fields, lines, and workflow actions.

Open for approval

Confirm Pending Approval, then use Approve or Reject (and related actions).

ActionWhen to use
ApproveData and policy checks pass — document advances (often toward ERP)
RejectMaterial issues — return to clerk with reason/comments
Return for ReviewMinor fixes without a full rejection path (when available)
Lock and EditYou are allowed to correct fields yourself before deciding

Approve / Reject / Return

Primary decision buttons sit in the detail header next to presence and edit controls.

  • Vendor is correct and expected
  • Amount is reasonable for this supplier
  • Invoice and due dates are plausible
  • Legal entity is correct

Invoice basics

Check invoice number, vendor, legal entity, and dates before approving.

Open Show PDF and confirm the PDF/e-invoice matches extracted data (number, vendor, lines, totals).

PDF verification

Compare the original document to fields on screen.

AreaCheck
Line itemsDescriptions, quantities, prices
Taxes / chargesRates and mappings
SummaryGrand total consistent with lines

Lines and totals

Use Line Items, Taxes, and Summary for a structured check.

Where shown on the document, review who submitted, when, prior decisions, and clerk notes before you act.

If your site supports hold / request-info style actions, use them for clarifications; otherwise Return for Review or Reject with clear comments so the clerk can fix and resubmit.

Once approved:

  • Purchase invoices — with Auto-Post or API-Managed ERP mode, status updates when the invoice is posted (or confirmed via API), typically to Posted to ERP (or Post-ERP Error). With Manual mode, an authorized user still clicks Post to ERP on the invoice.
  • Sales invoices — workflow advances toward send; status updates when the document is sent or delivered (see Invoice States).

Track outcomes on the list Status badge.

SituationApproach
Known vendor, expected amount, clean matchApprove promptly
New vendor or high valueExtra scrutiny on PDF and lines
Clear data errorReturn or reject with specific comments